Arm your sales associates with PredictSpring mobile clienteling app for a 360-degree view of the customer. Access customer wish lists, and past purchase history. Provide recommendations and inspire customers with direct access to social media feeds including a shoppable Instagram.
Save personal notes to customer profiles, keep track of appointments, customer preferences, and general comments to ensure associates have insights to assist clients.
Look-up wishlists, basket content and purchase history to curate product recommendations while the customer is browsing merchandise in-store.
Easily look-up customer loyalty status, or sign-up new customers while they shop in-store. Create additional value for customers by informing them of in-store promotions and loyalty perks.
Build rapport with customers so they are always in the know. Leverage in-app instant messaging, including SMS and e-mail to inform of upcoming promotions, new collections and availability of items.
Capture customer feedback on the items tried on and leverage these actionable insights to share with product and design team for future collections.
Facilitate future store visits by booking appointments on behalf of customers - share new looks and appointment reminders via e-mail.