The modern-day consumer wants an increasingly fast, convenient and personalized shopping experience in every channel. To keep up with these expectations, retailers have to adopt a truly omni channel order management system that can optimize every aspect of the workflow.
The PredictSpring Order Management System empowers retailers with all the data to make a meaningful difference to their channels. With our solution, the order process can be streamlined while providing greater visibility to both retailer and shopper, helping to enhance the customer experience.
With the PredictSpring Order Management System you can seamlessly manage every order, no matter the channel.
Today’s customers want shopping to be simple. Whether purchased online or in brick and mortar stores, customers want their order to be completed quickly and delivered conveniently, with complete transparency of its status along the way.
With Distributed Order Management (DOM), retailers can optimize order fulfillment to improve the customer experience. Through the integration of all products, systems and sales channels onto a unified platform, DOM ensures orders are received in the shortest time, at the lowest cost.
With powerful order routing abilities, our solution creates an environment for operational excellence. Distribution Order Management makes order routing smarter with the use of innovative technology to facilitate the most efficient delivery, ensuring every order makes it to the right place at the right time.
Possessing omni channel capabilities, the order management system can optimize order fulfillment for speed as well as customer satisfaction. Our system doesn’t just get the package to the customer, it also ensures the service they receive is exceptional.
There are two cornerstones to a great shopping experience: ordering and fulfillment. With PredictSpring Order Management, retailers can optimize both to create a next-level shopping experience.
With its integrated capabilities, the PredictSpring OMS allows retailers a full overview of its operations, encouraging decisions that can boost customer satisfaction as well as the bottom line. Offering real-time inventory visibility and order tracking, PredictSpring’s solution can enhance order management, orchestrating smarter deliveries, facilitating inventory management and optimizing store fulfillment.
Our order management system ensures every order is optimally managed, no matter where it originated. With its omni channel capabilities PredictSpring’s OMS seamlessly integrates with existing POS, clienteling, BOPIS and endless aisle solutions - making sure every customer receives a best-in-class service.
With the ability to synchronize orders, support multiple suppliers and integrate multiple commerce systems, our OMS ensures every sale is easily converted. Allowing integration with existing POS, clienteling, BOPIS and endless aisle solutions, the PredictSpring OMS helps retailers meet the expectations of the modern consumer.
Harness all stock as a distribution center with PredictSpring’s Order Management System. With OMS inventory capabilities, retailers can utilise all inventory across stores and warehouses to sell online, shortening shipping distances, cutting costs and speeding up deliveries.
Speed up returns with Order Management. With its automated features and integrated platform, our OMS allows the returns process to run smoothly and ensures every return is processed efficiently, regardless of where the sale originated. Coupled with improved inventory visibility, Order Management reduces lost sales by making exchanges and returned products easily available.
Bridge the gap between online and in-store retail. PredictSpring’s OMS gives a single viewpoint of customer preferences and order information - allowing retailers to provide a seamless customer experience in every channel.
Regardless of where the order originated, the Order Management System can orchestrate the sale, shipment and delivery of every purchase, working to optimize the omni channel buying experience.
From weekend deliveries, next day, and in-store pickup, customers are given flexibility and choice when it comes to receiving their purchase, safe in the knowledge that every order will be delivered to the right place at the right time, and in the most efficient way.
Never lose a sale due to inventory miscommunication. It’s frustrating for a buyer to receive an out of stock notification once they’ve already completed the initial buying steps. With PredictSpring’s OMS, accurate, real-time inventory visibility means out-of-stock products aren’t mis-sold, ensuring customers never walk away disappointed.
Provide customers with a transparent view of their order status. With our OMS, retailers can deliver consistent updates on deliveries by text and email - ensuring customers are always kept up-to-date.
Provide store personnel with a complete overview of customer orders and activity. Armed with this information, store associates are empowered to help with any order - providing a personalized and efficient shopping experience for every customer.