An omni channel approach is crucial for providing customers with a seamless shopping experience. This fully integrated approach gives consumers a unified shopping experience, from browsing in-store through to ecommerce marketplaces and any other channel in between such as social media and marketing.
Creating a physical and digital presence that provides an enhanced customer experience is paramount to remaining relevant and retaining a competitive edge. Upgrading to an omni channel approach will allow your stores and store associates to truly engage with your customers. This enhanced brand experience turns new customers into loyal customers.
Transform your stores with PredictSpring by seamlessly unifying the customer experience with a fitting room app, cashierless POS, and associate app to drive consistently higher retail sales. By using modern technology to reach customers via actionable touch points such as beacons, and geofence notifications, customers can purchase from wherever they are across multiple channels, bridging the gap between offline and online.
The PredictSpring omni channel platform enables mobility, innovation, and speed and alignment of marketing, sales and customer service departments to ensure a homogenous retail strategy. With PredictSpring’s omni channel retail platform it’s possible to gain a complete, 360 view of your customers, delivering increased efficiency and sales.
Request Sizes & Items
Eliminates Waiting Time
Request Associate Assistance in One Click
Share Fitting Room Collection
Produce an app individual to your brand, that suits your business needs and enhances the customer experience. Enable modules such as Clienteling, mPOS, Endless Aisle, Loyalty, Fitting Room, Instagram Shop-the-Look, and Targeted Communications within your in-store app to increase the value added by store associates. All modules are bundled into one app so they need only carry one, light mobile device.
Deliver a true omni channel experience for customers by enabling DTC modules in a consumer shopping app. Features such as barcode scan, store check-in, store pick-up (BOPIS), in-app messaging and scannable loyalty cards enhance the customer experience when shopping in-store.
Attend to every customer request and reduce the risk of lost sales via a smart fitting room app. Customers are able to request additional items and sizes without leaving the fitting room. Once the shopper has made their selection, they can effortlessly checkout with the store associate via mPOS.
The PredictSpring CMS delivers a seamless app experience using a simple but fast platform. The mobile CMS is multifunctional, allowing for editing of the app user interface, enabling omni channel features such as loyalty rewards, publishing new content, launching a custom quiz, scheduling push notifications, monitoring app performance, and much more.