Retailers realize that the inefficiencies associated with legacy point of sale (POS) systems are costing their brand and are resulting in long lines and a poor customer experience. Innovative Retailers and Brands have started looking at a modern, mobile first POS system as the next step, and it’s actually quite simple to add on to an existing point of sale system.
Any mobile device including iPad, iPhone or iPod can function as a mPOS with support for Endless Aisle, Clienteling and Line Busting. The mobility from using a cloud-based system puts the POS in the store associates hand, redefining the in-store experience for associates and customers. Today there is no reason for customers to wait in line.
With nearly $40 billion of sales lost each year due to long checkout lines, brands and retailers stand to benefit significantly if they can improve the checkout process. Digital mPOS systems are convenient, fast and hugely beneficial in terms of the overall customer experience. Cut waiting time in half during busy periods and provide convenience for customers with line busting that accepts all forms of payment including credit card, Apple Pay and Android Pay.
Facilitate cash payments with a mobile point of sale, streamlining the payment experience. Store associate apps are wirelessly connected to a cash drawer so payment can be taken from anywhere in-store, leading to a higher engagement and conversion rate with customers. According to research released by Capterra, “48% of retail workers prefer using mPOS”.
With mPOS, store associates can collect customer payments and contact details instantly, safely and securely, preventing long queues and better facilitating the customers time. Store managers can then monitor cash flow in real time within the mobile app.
Not only is mPOS one of the most versatile ways to take payments, but customer data can be accessed in real time; data that can pave the way for real growth. Store managers can track payments, view performance and more from the retail store app.
PredictSpring partners with multiple payment gateways and processors, including Salesforce Commerce Cloud, Apple Pay and Square, to deliver a sophisticated mobile POS system. Modern mPOS modules offer integration with traditional point of sale systems and support cash drawer and wireless printing.