PredictSpring has built a robust and secure integration with Salesforce Commerce Cloud (Demandware). The integration includes the flexibility to enable several features
independently and/or as a combined offering. These features include user account management, real-time user cart synchronization, and checkout. These components can also support several forms of payment, including digital wallets such as Android Pay and Apple Pay, guest credit cards, and stored credit cards.
PredictSpring natively supports find-in-store and ship-to-store capabilities, delivering a true omni-channel shopping experience for consumers and a 360-view of customers for
store associates. Personalized content and promotions can also be served at the customer group level to further drive conversions.
PredictSpring CMS, a no-coding digital platform is user-friendly. The drag-and-drop functionality allows business users to create a custom look and feel interface, and deploy changes withinminutes without the need for complex coding.
PredictSpring CMS is highly adaptable, with 50 OOTB modules and integration with trusted payment partners, including Verifone, PayPal, Square, Vantiv (Worldpay), and CyberSource
(Visa), to name a few.
Instant Search, Personalization Quiz, Shoppable Instagram, Message inbox, Apple Pay and Android Pay.
Instant Search, Clienteling, Endless Aisle, BOPIS/BORIS, Fitting Room Management, Modern POS with Cash Management and Offline Mode.
6 Weeks for OOTB Modules Native to PredictSpring Platform
12 Weeks for Additional Customization
Brands and retailers looking to implement BOPIS and other order fulfillment modules should look to these success metrics:
Offer Customer Convenient Collection Alternative and Fast Fulfillment
Increased Communication with Customer to Enables Marketing Opportunities
Increased Foot Traffic to Stores (Most Valuable Retail Channel)
Higher Inventory Turns at Store Level
Reduced Logistical Overhead & Shipping Cost
Increase in AOV or Basket Size Associated with Increased Foot Traffic
Increase in Net Promoter Score and CSAT/OSAT (Better Experience for Customers)
Improved Associate Satisfaction (Creates a More Efficient and Seamless Experience for Associates)
Customers want the convenience of omni-channel shopping, anywhere and anytime. PredictSpring solves for modern consumer needs with the following fulfillment capabilities:
Consumers, stores associates and customer support benefit with dedicated and connected native app experiences:
Consumers can easily view store pick-up options on the product details page and at the cart level before placing an order via the mobile shopping app. The customer will be notified in real-time via e-mail, text message or push notification when their order is ready for collection.
Associates can swiftly prepare, pick and pack orders with the information provided via the store associate app, including
item barcode, SKU or unique identifier, and item image.
Customer Support will have access to a dashboard to remotely edit, cancel or substitute orders. Store management and head office can easily glean insights into real-time performance and analytics.
PredictSpring powers the full omni-channel experience from mobile shopping apps to store associate apps that solve for multiple retail use cases including POS, Clienteling,
Endless Aisle, Self-Service Kiosk, and Fitting Room Management. Retailers and brands will benefit from:
Get Up & Running Faster
PredictSpring ensures retailers and brands get up and running quickly to support mobile order fulfillment. Predictspring has built a robust platform complete with APIs for easy integration with various payment gateways
and processors, and e-commerce platforms. Additionally, the speed of the native iOS app and PredictSpring platform streamlines the entire process and improves the overall user
experience by providing order-related information at the store associate fingertips.
Unified Store App Solution
Retailers need an integrated suite of solutions that solve for multiple business needs and retail store workflows. PredictSpring supports various fulfillment methods (BOPIS, BORIS, BOSFS, BOSS, and Endless Aisle) while also complimenting additional store associate workflows, including Clienteling, Fitting Room Management, and mPOS for Line Busting.
Enhanced Mobility
Retailers and brands want a mobile-friendly solution they can readily access via a tablet or smartphone. Such mobility enhances user productivity. Moreover, the digitization of
manual processes ensures for more accurate tracking as there is no printing of paper or facsimiles, instead store associates can leverage an app to access order requests
in real-time.
Stores play a critical role in SMCP's direct-to-consumer strategy and through the partnership with PredictSpring we have created a premium digital in-store experience for both the associate and the customer.
Our customers love shopping the latest in-season style via our mobile app. the speed and usability of the PredictSpring platform remove invisible barriers to purchase and makes browsing, checkout, and payment a breeze.
PredictSpring has enabled our store associates to seamlessly assist customers and ensure that their needs are met from the moment they walk in until the moment they checkout.
We were looking for a mobile commerce partner that could deliver personalization and speed for our on-the-go customers. Not only is the PredictSpring platform fast and robust, but it caters to the specific needs of the Japanese market. We believe the speed of the app will have a great impact on sales and we look forward to launching four more apps with PredictSpring.
Since partnering with PredictSpring, PacSun has increased [year-over-year]
app revenue by 45.8% and we have enhanced our app experience to engage with our customers in a meaningful way.
Our store associates have been impressed with the app’s ease of use and functionality and have quickly adopted this new technology.
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87% of retailers plan to integrate a mobile point of sale by 2021.
PredictSpring Modern POS software is here today and empowers your stores to:
Transact Securely and Reliably from Anywhere
Accept Cash, Cards, and Mobile Wallets
Sell Directly from Web and Store Inventories
Build Black Books and Enrich Customer Profiles
Seamlessly Handle Returns and Refunds
Manage Click & Collect Order Queues
Measure Store & Employee Performance in Real-Time
Continue Trading During Outages with Offline Mode
