PredictSpring has achieved a major step in executing its global expansion plans by opening a wholly-owned subsidiary in Canada. Based in Toronto, the subsidiary adds to its previous global rollout of it’s Modern POS product to Europe and Asia and will serve brands and retailers in the Canadian market as they look to modernize their POS platforms and elevate the customer and store associate experiences.
“Our modern POS platform is now solidly entrenched among global brands and retailers in North America, Europe and APAC,” said PredictSpring founder and CEO Nitin Mangtani.
With this move, PredictSpring has expanded its talent base and reinforced its commitment to providing an exceptional customer experience with the hire of industry veteran Jacob Pat to the role of Senior Vice President of Customer Success & Partnerships.
“Our recent partnerships in the Canadian market inspired us to open a Canadian subsidiary and work directly with Canadian brands and retailers. We’re excited to have retail industry veteran Jacob Pat join PredictSpring as Senior Vice President and lead our Customer Success and Partnership team.”
Mr. Pat’s previous experience in the industry is perfectly aligned with the Company’s growth initiatives. He has worked in the retail space for more than twenty years, most recently serving as Chief Information Officer at Champion Petfoods and Canada Goose.
“My expertise is in deploying retail platforms and driving OmniChannel transformations to help companies gain a competitive advantage, as well as scaling companies for profitable growth,” said Mr. Pat. “I’m thrilled to be part of this exciting growth story and am confident I can help PredictSpring continue to expand, not only geographically but into new verticals as well.”
Endless aisle is the concept of enabling customers to virtually browse a brand’s entire product catalog, while in-store, from a mobile device or kiosk. From the customer’s perspective, the brand’s aisles are effectively endless.
Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. What was known as a “nice to have” practice pre-COVID-19 has now become a way to keep a valuable channel open as non-essential stores are mandated to keep their physical locations closed amid the coronavirus pandemic.
Clienteling is a way for retailers to offer a completely personalized experience for their customers, while still maintaining a seamless checkout process. The word ‘clienteling’ is intrinsically linked to personalization, and in today’s experience-driven markets it’s incredibly important for companies that are determined to succeed.