Attract new customers and retain existing ones by offering your customers the rewards they crave. Modern POS technology can be used to create best in class loyalty and rewards strategies, ensuring that your business reaps the rewards of every offer you create.
Create an unparalleled customer experience that delivers on every interaction, by equipping your teams with the data they need to personalize every step of the journey. With endless opportunities to impress customers with loyalty schemes, perks and rewards, you’ll be able to create the experiences customers rave about.
Every great business likes to reward its customers from time to time, but a modern POS allows brands to take these rewards up a notch. With the modern POS for home furnishings, you’ll be able to create a program of rewards that suits your customers, and tailor these rewards and perks to their individual preferences.
Provide each customer with an incentive to buy and allow associates to upsell with impact using a bedroom furniture rewards program. Offer customers who purchased bedroom furniture special discounts and unique vouchers to be used on specific brands or items, keeping them coming back again and again. Give out points with every purchase and allow customers to use them towards future purchases, helping to build loyalty with each sale.
Use insights to target your rewards intelligently, and maximize the ROI of every promotional campaign. Implement a tiered loyalty system with ease and reward those who continue to shop at your stores, ensuring that top rewards are directed at the customers who keep coming back - all through the PredictSpring POS.
Register your customers and invite them to become members when they shop with you. Not only will this encourage a sense of loyalty and help to promote your rewards schemes, it’ll afford you fantastic new opportunities to learn from your customers, and tailor experiences to suit them.
A modern POS equips your team with everything they need to register customers and create new accounts for those who haven’t shopped with you before. Whether buyers shop online or in-store, you’ll be able to log every purchase to their individual account, quickly building a complete picture of their likes and dislikes.
Use membership data to create highly targeted, personalised marketing campaigns and present customers with the products you know they won’t be able to resist. With this account information in hand, you’ll be able to maximise the potential ROI of every interaction, and ensure your customers enjoy an outstanding shopping experience.
Customer insights are invaluable to any business, but they’re particularly important to those working in the home furnishings industry. This fast-moving, highly competitive field relies upon a great understanding of its customers, and brands that truly understand how their customers shop will ultimately come out on top.
Gather customer insights at every possible opportunity to give your teams the edge when it comes to securing those all-important sales. Every interaction is a chance to learn something about your customers. Whether you’re engaging with a brand new buyer or you’re communicating with a loyal customer who already understands your brand, there’s enormous power in the data you’ll collect.
Analyse data on previous interactions to improve your understanding of different buyers, and use this information to make sure your customer experience appeals to the distinct types of buyers that your brand attracts. Tweak online and in-store experiences according to established insights and personalize buyer journeys for the best possible results.
POS technology empowers teams to provide outstanding customer experience, with ease. Store Associates will have all the information they need at their fingertips, so they’ll always be well informed and able to help with customers’ queries.
Cut down on time spent discussing problems, by giving teams access to insights, purchasing history, returns information and previous queries. Support teams will then be well placed to assist customers with the issues they’re facing, and fully equipped to provide a personalized and engaging experience as they do so.
Modern POS technology is perfect for businesses hoping to offer an unparalleled customer experience which extends from initial enquiries right through to after-sales services. Use customer data to rapidly enhance the quality of your customer support offering, and dramatically improve the overall experience for your buyers.