A modern, mobile point-of-sale (mPOS) helps retailers and brands solve for multiple use cases including line busting during busy periods, endless aisle capabilities for smaller stores, temporary storefronts, and enabling better customer relationships with clienteling. Whether you are looking to fully replace your point-of-sale or just looking for a mobile sidekick to compliment your existing countertop POS, we’ve prepared an extensive guide to help you navigate the transition.
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While retail is in a state of transition, the physical store is not going anywhere. PWC reports that the past three years have witnessed increases in weekly bricks-and-mortar shoppers, from 40% in 2015 to 44% in 2018, the rise in physical store shopping could be attributed to a desire for more experience-driven interactions when visiting stores. The retail Point of Sale (POS) of the future is inherently mobile, and will no longer be supported by a counter on non-cloud based, legacy hardware.
Retailers must address sunk costs associated with legacy payment systems and infrastructure. Deploying new retail payment systems used to take years and cost millions. It was also common for these systems to sit untouched for decades because the thought of changing them was daunting. Fortunately, mobile technology is readily available and can co-exist with existing solutions to enable line busting, better serve customers with clienteling, and drive incremental sales by tapping into an endless aisle of web-based inventory.
This extensive guide is here to help you navigate launching a modern mPOS, including:
Why It’s Time to Upgrade to a Modern POS
Capabilities of a Modern POS
Easily Launch with Cloud-Based Infrastructure
Use Cases Your POS Should Support
Recommended Payment Reader Partners